Frequently Asked Questions
Everything you need to know about our premium artificial plants and flowers.
How realistic do your artificial plants actually look?
Our products are crafted using high-quality silk and polymers, often featuring 'Real Touch' technology and natural wood stems to ensure they are virtually indistinguishable from their living counterparts.
Can I use these artificial plants outdoors?
While many of our items are designed for indoor use, we offer a specific 'Outdoor Range' that features UV-resistant coatings to prevent fading and weather-related damage.
What are your shipping costs and delivery times?
We offer standard delivery within 3-5 business days and express options for next-day arrival. Shipping is free on all orders over $75.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If your plant doesn't fit your space perfectly, you can return it in its original packaging for a full refund or exchange.
Do the plants come with the decorative pots shown in the photos?
Most plants are supplied in a plain black starter pot to provide stability. Decorative planters shown in lifestyle images are usually sold separately unless stated in the product description.
How do I clean and maintain my artificial foliage?
Maintenance is simple; we recommend lightly dusting the leaves with a microfiber cloth or using a specialized silk plant cleaning spray once a month to keep them looking fresh.